Terms of Service

Last updated November 5, 2026

These Terms govern use of the Noveloop website, H5 reading service, and related applications (the “Service”) operated by NAZALA TECHNOLOGY CO., LIMITED (“Noveloop,” “we,” “us,” or “our”). By creating an account, purchasing through the H5 checkout, or using the Service, you agree to these Terms. If you do not agree, do not use the relevant Service or make a purchase.

1. The Service and accounts

Noveloop provides a digital novel discovery and reading service. Features may include a catalogue, reading progress, paid chapter access and VIP memberships. You are responsible for keeping your account credentials secure and for activity on your account. Please provide accurate account information and contact us promptly if you believe your account has been accessed without permission.

You must be legally able to enter into these Terms where you live. If you are below the age at which you can consent to an online service or purchase under local law, use the Service only with the involvement and permission of a parent or guardian.

2. Content and access rights

Novels, translations, cover art, illustrations, and other materials are owned by or licensed to their respective rights holders. We offer access only to content that we are authorized to make available. The Service does not transfer ownership of any content to you.

Subject to these Terms and your payment where required, we grant you a personal, limited, non-exclusive, non-transferable right to read the content made available through your account for personal use within the Service. You may not reproduce, redistribute, publicly display, sell, scrape, or create derivative works from the content except where the law permits or the rights holder has authorized it.

3. H5 reading access

New H5 purchases are limited to VIP memberships. H5 no longer offers coin purchases or new chapter unlocks using coins. Previously unlocked chapters remain available under the original access terms, and existing balances and transaction history are retained. Contact support with questions about a previous purchase.

4. VIP memberships and recurring billing

H5 VIP memberships provide access to eligible paid chapters in the available catalogue while the subscription is active. H5 plans are Weekly VIP at USD 8.90 per week, Monthly VIP at USD 29.90 per month, Quarterly VIP at USD 79.90 per quarter, and Yearly VIP at USD 299.90 per year. Eligible first-time H5 subscribers may purchase a single introductory period across these plans: USD 6.90 for 7 days, USD 19.90 for 30 days, USD 59.90 for 90 days, or USD 199.90 for 365 days, respectively. At the end of that period, the subscription automatically renews at the standard recurring price unless cancelled beforehand. Returning subscribers pay the standard recurring price. Applicable taxes, eligibility, and the final charge and renewal schedule are shown at checkout.

Memberships renew automatically at the billing interval shown at checkout until cancelled. The first charge and each renewal charge are made using the payment method selected at checkout. You may cancel renewal at any time using the subscription management link in your Waffo receipt or Waffo customer portal, or by contacting us at the address in Section 12. Cancellation stops future renewal charges and takes effect at the end of the current paid period; access continues until then. The current period is generally non-refundable, subject to the Refund Policy and non-waivable legal rights.

5. Payments through Waffo Pancake and app stores

H5 checkout purchases are processed by Waffo Pancake, which acts as merchant of record for eligible transactions after merchant account approval. Waffo Pancake may collect payment details, issue receipts, process applicable transaction taxes, and provide transaction support under its own terms and privacy notice. The final price, currency, applicable taxes, and payment terms are shown in checkout before you confirm an order.

Purchases through Apple App Store or Google Play are separate transactions and are subject to the payment, subscription, cancellation, and refund rules of the relevant store. These Terms do not replace those store terms.

6. Refunds and consumer rights

H5 purchases are generally final after digital delivery, and membership cancellation does not ordinarily refund the current paid period. The details are set out in our Refund Policy. Nothing in these Terms limits a consumer right that cannot lawfully be excluded, including any mandatory right to cancel, withdraw, receive a refund, or obtain a remedy under applicable law.

7. Acceptable use

You must not use the Service to violate law or another person's rights; upload or distribute content you are not authorized to share; interfere with the Service; use automated means to scrape or copy the catalogue; attempt to bypass payment or access controls; or misuse another person's account. We may restrict or suspend access where reasonably necessary to protect users, rights holders, or the Service, and will act consistently with applicable law.

8. Service availability and changes

We may update, maintain, or change parts of the Service. We will make reasonable efforts to keep the Service available but cannot guarantee uninterrupted access. We will not remove access already paid for except where required by law, security needs, rights-holder requirements, or circumstances outside our reasonable control; where appropriate, we will provide notice or an available remedy.

9. Privacy

Our Privacy Policy explains how we handle personal information. Waffo Pancake separately processes information needed for checkout and transaction services under Waffo Pancake's own privacy notice.

10. Suspension and termination

You may stop using the Service at any time and may request account deletion using the account deletion tools or the contact details below. Deleting an account does not necessarily cancel a Waffo Pancake subscription; cancel the subscription separately through the Waffo Pancake customer portal or contact us. We may suspend or terminate an account for a material breach of these Terms, subject to applicable law and any reasonable opportunity to resolve the issue.

11. Liability

Nothing in these Terms excludes or limits liability or consumer rights that cannot be excluded or limited under applicable law. Subject to that rule, we are responsible for providing the Service with reasonable care and skill. Any other limitation of liability will apply only to the extent permitted by the law governing your purchase or use of the Service.

12. Changes and contact

We may update these Terms to reflect changes to the Service or legal requirements. We will publish the revised Terms and update the effective date. Material changes will be communicated by an appropriate notice where required by law.

NAZALA TECHNOLOGY CO., LIMITED (Noveloop)

Email: wangshaojia630@gmail.com

Website: https://www.nazalanovel.com